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Make the problem easier to reproduce.
Use your Hostbip customer account for authenticated service support. Include the published API version, operation name, a redacted example and the request identifier when one is available.
Never include your API secret, authentication token, passwords or private customer records. Do not invent an error code or infer an API endpoint from the customer portal hostname.
Technical behavior is defined by the published backend contract. General guidance is not a promise of an unreleased capability.
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